BELLA BLOOM Shea Butter is now available!

Due to the nature of skincare and personal care products, all sales are final. We do not accept returns, exchanges, or refunds once an order has been purchased or delivered.

If your order arrives damaged, leaking, or incorrect, contact us within 48 hours of delivery with clear photos and we’ll arrange a replacement or store credit where applicable.

Orders are processed within 1–2 business days (excluding Sundays/holidays). During promotions or high-volume periods, processing may take slightly longer.

Delivery Time

Delivery time depends on your location and the shipping method selected at checkout:

• Local deliveries: typically same day or next day

• Nationwide deliveries: typically 2–5 business days

Shipping Fees

Shipping fees are calculated based on your location and will be shown before you complete payment.

Order Tracking / Delivery Updates

Once your order is dispatched, we’ll send you an update with your delivery details. If your area supports tracking, tracking information will be provided.

Delivery Address Accuracy

Please confirm your delivery address and phone number before placing your order. Bella Bloom is not responsible for delays or failed deliveries caused by incorrect address details provided by the customer.

Failed Delivery / Re-delivery

If the courier is unable to deliver due to incorrect address, unreachable phone number, or customer unavailability:

• The order may be returned or rescheduled.

• Re-delivery fees may apply (customer covers this cost).

Damaged or Incorrect Orders

If your order arrives damaged, leaking, or incorrect, contact us within 48 hours of delivery with clear photos and your order number. We will review and arrange a replacement where applicable.

International Shipping (Optional)

We currently do / do not offer international shipping. (Choose one.)If yes: delivery time and fees vary by country.